Frequently Asked Questions about our House Cleaning Software


Click on the question text to view the answer.

Question:

What is Let's Clean Up!?

Answer:

Let’s Clean Up! is a software program that manages your house cleaning schedule. Click here to download Let’s Clean Up! now

Question:

What is the price of Let’s Clean Up!?

Answer:

Let’s Clean Up! comes with a free 30-day trial period. To continue using it after the trial period has expired, you will need to register the software. The total price to register is $9.95. There are no yearly fees or hidden charges of any kind. Your registration gives you the right to run Let’s Clean Up! on a single computer, and there is no charge if you move Let’s Clean Up! off one computer and onto another. Click here to register Let’s Clean Up! now

Question:

Is Let’s Clean Up! available on a CD?

Answer:

Yes, you can purchase a trial CD for $6.95. Click here to order a CD

Question:

Which versions of Windows is Let’s Clean Up! supported on?

Answer:

Let's Clean Up! is supported on all versions of Windows from Windows 98 through Windows 10.

Question:

Is Let’s Clean Up! supported on Apple computers?

Answer:

Let’s Clean Up! uses Microsoft Access 2010, so you must run it under Windows emulation on a Mac. (A free runtime version of Access is included with the program if you don’t already have Access.) You should be able to install and run Let’s Clean Up! if you use Parallels, VMWare Fusion, Virtualbox, or Bootcamp.

Question:

Why should I use Let’s Clean Up! instead of one of the cleaning checklists available elsewhere?

Answer:

Unlike chore lists that you create once and then copy over and over again, Let’s Clean Up! creates a flexible schedule that automatically changes from day to day or week to week − whatever meets your needs and your personal preferences. Because of its dynamic nature, the program only prompts you to perform the chores that need to be done at the moment. Let’s Clean Up! gives you the freedom to skip doing one or more scheduled chores without messing up your cleaning schedule. If you skip doing a chore, the program automatically reschedules it the next time you clean.

Question:

I have been using an earlier edition of Let’s Clean Up!, and now I want to upgrade to the newest edition. What do I need to do?

Answer:

You need to download the Let’s Clean Up! installation file, or order a copy of the software on a CD. When you install Let’s Clean Up!, it will remove the earlier edition of the software from your computer. Your existing cleaning schedule will not be affected.

Click here to download the latest version of Let’s Clean Up! now

If you have registered a prior edition of Let’s Clean Up!, you will NOT have to re-register after upgrading the program; your registration will stay in effect.

Question:

I want to install Let’s Clean Up! on a computer where Microsoft Office Access 2010 is not installed, but the computer doesn’t have a high-speed Internet connection. What should I do?

Answer:

If you have access to another computer that has a a high-speed Internet connection, then you can download the Microsoft Access 2010 Runtime installation file onto that computer, and then copy the downloaded file onto removeable media such as a flash drive or a writable CD. Then move the media containing the file to the computer where you want to install Let’s Clean Up!, open the file, and follow the installation instructions. After you have installed Microsoft Access 2010 Runtime, you will be able to install Let’s Clean Up!.

Click here to download the Microsoft Access 2010 Runtime installation file

If you don’t have access to another computer that has a a high-speed Internet connection, then you can order a copy of Let’s Clean Up! on a CD.

Click here to order a CD

Question:

Does Let’s Clean Up! work with regional settings outside of the United States?

Answer:

Yes, many people from regions outside of the United States are using Let’s Clean Up!. This is not meant to imply that the product is fully localized; both the user interface and help function are in English. However, you can enter your cleaning schedule in any language and your regional settings will work correctly.

Question:

When I start up Let’s Clean Up!, I get the message:

"The database cannot be opened because the VBA project contained in it cannot be read. The database can be opened only if the VBA project is first deleted. Deleting the VBA project removes all code from modules, forms and reports. You should back up your database before attempting to open the database and delete the VBA project. To create a backup copy, click Cancel and then make a backup copy of your database. To open the database and delete the VBA project without creating a backup copy, click OK."

What should I do?

Answer:

To fix this problem, you must upgrade your copy of Microsoft Office Access 2010 to the current version.

If Microsoft Access 2010 Runtime is installed on your computer, please use Windows Update to install all available Microsoft Office 2010 updates, including "Service Pack 2 for Microsoft Office 2010". If you have not kept your Windows software up to date in the past, you may need to scan for updates multiple times before it finds all the updates you need to install.

If a full copy of Microsoft Office Access 2010 or Microsoft Office Professional 2010 is installed on your computer, then please do the following:

  1. Start up Microsoft Office Access 2010.
  2. Click the File tab in the upper left corner of the Access window.
  3. Click "Help".
  4. Click the "Check for Updates" tool and install the updates.

If you have completed these steps and still see the above error message when you start up Let's Clean Up!, please reinstall Let's Clean Up!.

Question:

When I try to install Let’s Clean Up!, I get the message:

"You cannot install the 32-bit version of Office 2010 because you have 64-bit Office products installed."

What should I do?

Answer:

Because of the way Microsoft implemented the 32- and 64-bit versions of Office 2010, it is not possible to use Let’s Clean Up! on a computer where any 64-bit Office products are installed.

NOTE: Microsoft strongly recommends customers use the 32-bit version of Office 2010 even on 64-bit versions of Windows due to application compatibility.

Question:

When I try to install Let’s Clean Up!, I get the message:

"The Application you are installing requires updated system components.
  To continue, install the Office System Pack.
  For assistance, contact your application provider."

What should I do?

Answer:

This problem is caused by the Windows system files on your computer not being up-to-date. We can help you solve this problem if you wish to download and install a full version of Let’s Clean Up! that includes updates to your system files. The installation file is very large (126 mbytes), so you need a fast internet connection to download it. If you would like to use this option, click this link to download that file. Click here to download the full install with system files

If your internet connection isn’t fast enough to download the Let’s Clean Up! file that includes the system updates, you can order a copy of the software on a CD using this link.
Click here to order a CD

Question:

When I start up Let’s Clean Up!, I get the message:

"Cannot start up ’Let’s Clean Up!".
  Error 3027: Cannot update. Database or object is read-only.
  Form_About.Form_Timer

What should I do?

Answer:

If you run Let’s Clean Up! from a Windows Guest account, you will see this error message. The "Guest" account severely limits your capabilities and does not allow Let’s Clean Up! to work correctly. Please make sure that you are logged into a standard user account or administrator account when you use Let’s Clean Up!.

Question:

When I start up Let’s Clean Up!, I get the message:

"This database is in an unrecognized format. The database may have been created with a later version of Microsoft Office Access than the one you are using. Upgrade your version Microsoft Office Access to the current one, then open this database."

This error message may be followed by the message:

"The Visual Basic for Applications project in the database is corrupt."

What should I do?

Answer:

To fix this problem, you must upgrade your copy of Microsoft Office Access 2010 to the current version.

If Microsoft Access 2010 Runtime is installed on your computer, please use Windows Update to install all available Microsoft Office 2010 updates, including "Service Pack 1 for Microsoft Office 2010". Depending on the current state of your computer, Windows Update may not find the "Service Pack 1 for Microsoft Office 2010" update the first time you search for updates.  If that happens, please install the updates that it finds and then search for updates again.

If a full copy of Microsoft Office Access 2010 or Microsoft Office Professional 2010 is installed on your computer, then please do the following:

  1. Start up Microsoft Office Access 2010.
  2. Click the File tab in the upper left corner of the Access window.
  3. Click "Help".
  4. Click the "Check for Updates" tool and install the updates.

If you have completed these steps and still see the above error message when you start up Let’s Clean Up!, please reinstall Let’s Clean Up!.

Question:

When I start up Let’s Clean Up!, I get the message:

"can’t find the database file ‘C:\Lets Clean Up Plus\LetsCleanUpPlus.accde’.
  Make sure you entered the correct path and file name."

What should I do?

Answer:

This problem is caused by a bug in Microsoft Office Access 2010. To fix the problem, please download and reinstall Let’s Clean Up!. You don’t need to uninstall Let’s Clean Up! first, and you don’t need to reinstall Microsoft Access 2010 Runtime. Your cleaning schedule will not be affected.

Click here to download a fresh copy of Let’s Clean Up!

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